Canada Import &
Compliance
Navigate Health Canada regulations and bilingual standards with a foolproof strategy for NPN, CNF, and label compliance.
Product Licensing & Notification
Every product needs the right authorization before it sells in Canada, and which one depends on what it is. Supplements need an NPN. Products with therapeutic claims need a DIN. Cosmetics need a Cosmetic Notification Form filed within 10 days of first sale. Supplemented foods need none of those but do need a Safe Food for Canadians licence to import. We classify each SKU first, then file the right one.
Bilingual Labelling
Canadian law requires English and French labelling. We handle all translation, formatting, and compliance review to ensure your packaging meets national standards.
Import Documentation
From customs declarations, tariff classification and broker coordination., we prepare and manage all import documentation to ensure smooth border clearance every time.
Regulatory Monitoring
Health Canada regulations evolve. We continuously monitor regulatory updates and proactively adjust your compliance strategy to keep your brand protected.
Regulatory Mastery
Navigating Canada's Complex Regulatory Landscape.
Health Canada's regulatory framework is one of the most demanding in the world. Unlike other markets, Canada requires bilingual compliance, specific natural health product registrations, and strict import documentation — all before a single unit crosses the border. We have built deep expertise in this space, guiding international brands through every step of the compliance journey so they can launch with confidence and scale without regulatory risk.
Someone Has to Be the Importer of Record
Business Number & CARM Account
The importer of record is the party named on the customs declaration under their own Canadian Business Number, with an import-export program account and a CARM Client Portal account. No BN, no clearance.
Financial Security
Since May 2025, a customs broker's bond no longer covers importers. Every commercial importer posts its own surety bond or cash deposit to keep Release Prior to Payment, and CBSA reviews the amount annually.
NHP Site Licence
A Site Licence is required to import, store, package or label natural health products in Canada. It sits with the importer, not the brand, and it takes months to obtain.
Safe Food for Canadians Licence
Gummies, greens powders, protein and functional drinks are usually supplemented foods, not NHPs. Importing them requires an SFC licence, which is a different licence entirely.
The Regulatory Liability
Whoever imports answers to Health Canada for the safety, quality and labelling of what lands, including evidence that foreign manufacturing sites meet Canadian GMP requirements. That responsibility is ours, not yours.
Beyond Registration
Building a Compliance
Foundation That Scales
With Your Brand.
Compliance is not a one-time task — it is an ongoing operational commitment. As your product portfolio grows and regulations evolve, maintaining compliance across all SKUs requires systematic processes and regulatory expertise. We build the compliance infrastructure your brand needs to scale confidently in Canada, handling every update, renewal, and new product registration so your team can focus on growth.
Verify NPN Requirements Early
Enforce Bilingual Label Standards
Protect Against Import Delays
Hold the Right Import Licence
Align on Regulatory Timelines
Maintain Ongoing Compliance Monitoring
The Core Value
We provide the complete regulatory and compliance infrastructure to bring your brand into the Canadian market — handling NPN registration, bilingual labelling, and import management so you can launch with confidence and scale without limits.
Our Brands
Trusted by
Many Brands
We are proud to serve as the local execution team for brands that value precision, regulatory excellence, and market dominance.
Partner With Us
Let's grow
your brand together.
We're always looking for high-potential partners to join the Museo portfolio. From compliance to Amazon dominance, we provide the infrastructure you need to become a household name in Canada.